Privacy Policy

Jack Chuengs Kigurumi Pajama (“we,” “us,” or “our”) operates the kigurumipajama.cn website (the “Site” or “our Service”). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information and outlines the rights you have regarding your data.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service to you.

a) Information You Provide Directly
When you register an account, place an order, contact customer service, or subscribe to our newsletter, we collect personal information you voluntarily provide, which may include:

• Your name and gender

• Shipping and billing address(es)

• Phone number

• Email address

• Payment information (e.g., credit card number)

b) Information Collected Automatically
When you visit our Site, we automatically receive certain information through cookies and similar technologies (e.g., web beacons). This information may include:

• Your IP address

• Browser type and language

• Operating system

• Access times and dates

• Your browsing history and clickstream data within the Site

c) Information from Third Parties
We may obtain your information from legitimate third-party partners (e.g., payment processors, social media platforms) in a lawful manner.

2. How We Use Your Information

We use the collected information for various purposes:

• Order Processing and Fulfillment: To process your payments, arrange for shipping, and communicate with you about your order status.

• Customer Service: To respond to your inquiries and provide support.

• Site Improvement and Personalization: To analyze user behavior to improve our website’s functionality and content, and to personalize your experience.

• Marketing and Communication: To send you product updates, promotional information, and newsletters, where you have consented to receive such communications. You may opt-out at any time.

• Security and Compliance: For fraud detection, to protect the security of your account, and to comply with applicable laws and regulations.

3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information. We only share your information with third parties in the following limited circumstances:

• Third-Party Service Providers: We engage trusted third parties to perform functions on our behalf, such as payment processing, order fulfillment, delivery, data analysis, and email delivery. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

• Aggregated and Non-Personal Information: We may share aggregated, non-personally identifiable information with partners for industry analysis, marketing, or other business purposes.

4. Cookies and Similar Technologies

Our Site uses “cookies.” Cookies are small text files placed on your device to help the website remember your preferences and browsing history.

We use cookies to:

• Keep you signed in.

• Remember items in your shopping cart.

• Understand how you use our Site.

• Deliver relevant advertisements (where applicable).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and Correction: The right to access and update the information we hold about you.

• Deletion: The right to request the deletion of your personal information.

• Restriction of Processing: The right to request that we restrict the processing of your information.

• Data Portability: The right to receive your personal data in a structured, machine-readable format.

• Objection: The right to object to our processing of your personal data.

• Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information in the “Contact Us” section below. For security, we may need to verify your identity before processing your request.

6. Data Security

The security of your data is important to us. We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. For example, we use Secure Sockets Layer (SSL) technology to encrypt sensitive information (like your credit card number) during transmission.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Company Name: Jack Chuengs Kigurumi Pajama

• Website: kigurumipajama.cn

• Email: info@kigurumipajama.cn

• Mailing Address: No.70 Zhongshan East Road, Wuzhong District, Suzhou City, Jiangsu Province, China